Sunday, April 21, 2013

A633.4.3.RB - Shuck, Allison


Changing Dynamics of Leadership

The question was asked, in my opinion what percentage of solutions (0 - 100 percent) actually come from top.

Personally, I believe that only 20 percent of solutions suggested come from the top. Most, if not all solutions come from the bottom. Why do I believe this you might ask? Because top managers/executives know very little about the day-to-day processes/procedures performed within the organization; and, what they do know usually comes from the bottom. Therefore, I believe that only those who know and understand the day-to-day processes/procedures (bottom employees) can build and create strategies to improve them. Thus, I believe that it is important for top management to listen and seek out information from bottom employees. By creating a dynamic flow of information (shifting from top-down to bottom-up) top management can gain insight on the day-to-day processes performed by bottom employee and bottom employees can provide top management with viable information on those processes; reporting to top management what processes are working and what processes are not. Because bottom employees know and understand the day-to-day processes/procedures, they are more likely to suggest alternatives in order to make those processes/procedures more efficient.

Over the years, more and more organizations are being impacted by this dynamic shift in leadership. The transitioning from top-down to bottom-up occurred as result of the stress and strains faced by top management. What we witness is top management clinging onto certainties and comforts of oligarchy while refusing to face the uncomfortable, uncertain realities of polyarchy. As top management begins to accept the natural flow towards polyarchy, structures become more fluid and traditional boundaries began to dwindle. This in turn creates a more dynamic flow of information, allowing transparency to be obtained within the organization. Once transparency has been obtained, top management can began focusing on meeting the needs of bottom employees rather than micromanaging them. 

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